Domino’s Pizza Sucks, So Why Can’t Anyone Else Top Their Tech?

For years, I’ve dreamed of getting an Emergency Pizza Button that may mechanically order a pizza for me with a single faucet. I’m not the only one with this dream. There have been numerous improvements in pizza ordering know-how in recent times…however they’ve all been from Domino’s. Which sucks, as a result of they've the worst pizza. Why can’t different pizza corporations catch up?

Ordering pizza is a time-honored custom amongst school college students and drained mother and father all over the place. To maintain up with in the present day’s fast-paced hungry individuals, pizza chains like Domino’s, Papa John’s, and Pizza Hut have added handy options like on-line ordering and progress monitoring so you possibly can order your pizza shortly and know precisely when it’s going to get to your home. The latter two chains, sadly, have stopped there.


Pictured: pizza, allegedly.

Domino’s, however, determined years in the past that one of the simplest ways to compete isn’t by making higher pizza (opposite to their claims, however we’ll come again to that). As an alternative, they’ve been main the business in revolutionary new methods to order pizza. Thanks partially to an unofficial API, and Domino’s personal tech, listed here are a number of the myriad methods you possibly can order a Domino’s pizza:

That’s simply a few of the some ways you possibly can order Domino’s pizza. You may also order by way of text, tweet, Samsung TVs, Ford cars, and friggin’ smart watches. Domino’s has cornered the market on trendy, progressive methods to order pizza. Different chains like Pizza Hut or Papa John’s may need one or two of those, however none of them cowl even half these bases. And this is able to be superior, apart from one obtrusive drawback.

Domino’s pizza sucks.

Don’t simply take my phrase for it. The above is an advert from late 2009 whereby Domino’s spends the majority of a 4 minute, twenty second advert speaking about how terrible their pizza was. In fact, the pitch right here is that they’re altering their recipe (and to be truthful, they did make some dramatic modifications since then), however even the corporate itself is aware of that folks simply didn’t like their pizza.

Within the curiosity of equity, I ordered a medium pepperoni pizza and cheese sticks to see if this promise of higher pizza was actually legit. The outcomes have been…not excellent. Domino’s crust has certainly been upgraded from dry cardboard to soggy cardboard. The cheese mix tasted extra of ricotta than some other cheese, which leaves your mouth tasting like creamy glue. General, the pizza tasted like an evenly cooked Scorching Pocket at one of the best of occasions.


The sauce cup on my cheese sticks left a noticeable melancholy that matched my very own after consuming them.

For roughly $20 after supply cost and tip (hey, it’s not the driving force’s fault my physique bodily rejected its first chew of pizza), it’s a tall order to abdomen such sub-par pizza. Maybe you'll be able to make the argument that good pizza is a matter of style—and loads of individuals I talked to whereas researching this text made positive to do exactly that—however even followers of Domino’s have a tough time arguing that its pizza is the most effective pizza round.

Regardless of what we will generously name a polarizing style palette, Domino’s continues to be the #2 best selling pizza chain. Even in its most tumultuous occasions, Domino’s has nipped at Pizza Hut’s heels as the most important pizza chain within the U.S.. Between 2014 and 2015, Domino’s gross sales grew by over 14%, whereas Pizza Hut’s grew by a measly zero.18%. Successfully a stand nonetheless.

No matter you consider how Domino’s pizza tastes, Domino’s has nonetheless achieved one thing nice: it’s extremely straightforward to order it. The better it's to order one thing, the extra probably individuals are going to purchase it. But most pizza chains that aren’t Domino’s are leaving most ordering alternatives on the desk. Positive, you don’t have to construct an ordering system for each sensible watch in existence, however a practical Alexa bot and even a Dash button-like gadget would make it barely simpler to order a Pizza Hut or Papa John’s pizza. And erasing that small second of doubt may be the distinction between getting an order, or your buyer deciding they don’t need to remorse what they ate tomorrow. Even Domino’s itself acknowledges that people buy more pizza when it’s easier. (To not point out all these foolish devices act as advertising instruments, too.)

So please, different pizza chains, make your approach into the longer term. Make it simpler for individuals to provide you cash. In any other case, we’ll have to start out leaving our homes and going to native, brick oven pizza joints the place they make meals that isn’t mass produced and tastes method higher than something the large chains can supply. And nobody needs that, now can we?



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