Apple calls Face ID quality change report ‘completely false’

Apple is calling into contention an earlier report from Bloomberg that claimed the company had lowered the accuracy of the face recognition in order to increase iPhone X production yields, calling the report “completely false” in a statement to The Verge.

The full statement from Apple elaborates that 1,000,000:1 accuracy it had originally announced is still valid. Depending on how you want to read the statement, it is possible that Bloomberg’s original report — which said that Apple had lowered quality specifications to allow components to be produced faster — is also correct, and that Apple is using careful wording here when referring to the “accuracy” of the sensor, which could remain the same, even if overall part quality control was reduced.

An earlier report by The Wall Street Journal noted that the Face ID sensor modules were causing production issues that could limit supply.

The full statement by Apple is below:

Customer excitement for iPhone X and Face ID has been incredible, and we can’t wait for customers to get their hands on it starting Friday, November 3. Face ID is a powerful and secure authentication system that’s incredibly easy and intuitive to use. The quality and accuracy of Face ID haven’t changed. It continues to be 1 in a million probability of a random person unlocking your iPhone with Face ID.

Bloomberg’s claim that Apple has reduced the accuracy spec for Face ID is completely false and we expect Face ID to be the new gold standard for facial authentication.



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