Google ‘actively investigating’ reports of Pixel 2 XL screen burn-in

Over the weekend, individuals with evaluation models of the Pixel 2 XL began noticing a problem. No, not the already-known issues of muddy shade and grainy textures when seen in low-light, but one which’s probably extra worrisome: display burn-in. First reported on Twitter by Android Central’s Alex Dobie, a number of individuals have observed that if you take a look at the display with a grey background, you'll be able to see faint outlines of the telephone’s navigation buttons on the bottom.

You possibly can see it under, and I can affirm I’m seeing one thing comparable alone evaluate unit.

Display burn-in isn’t an uncommon challenge, however it does seem particularly worrisome that it’s displaying up within every week or so of these models coming into usage. It’s also potential that what we’re taking a look at here is picture retention as an alternative of actual display burn-in. If that’s the case, then it’s not as permanent. Neither one is sweet, however “ghosting” goes away the place burn-in might not. Android Central has a very good breakdown.

Whatever it's, it’s worrisome, so we reached out to Google for comment, and right here’s the response from a spokesperson in full, however clearly take note of the second part greater than the rosy specs listed in the first half:

The Pixel 2 XL display has been designed with a complicated POLED know-how, together with QHD+ decision, vast colour gamut, and excessive distinction ratio for natural and delightful colours and renderings. We put all of our products by means of in depth high quality testing before launch and in the manufacturing of every unit. We're actively investigating this report.

If it really is real display burn-in (and early indications do, in truth, seem to point in that path), it’s a very huge drawback. Many screens, particularly OLED screens, do start to exhibit burn-in over time. However that point span is often measured in a number of months or even years, not days or perhaps weeks.

We’ll be maintaining a tally of the difficulty in the coming days and can replace our review of the Pixel 2 XL as is appropriate. Having a portion of your display permanently marred takes what was a unfavorable level towards the telephone and turns it into one thing a lot nearer to a deal-breaker.



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