The never-ending Destiny 2 controversy is a teachable moment for the game industry

Bungie’s latest and most significant attempt to address vocal player complaints surrounding Destiny 2 landed on Tuesday, a little more than six months after the game’s initial launch. And yet inevitably, the vociferous community has regressed in a mere few days to its previous state of near-perpetual outrage. The update, nicknamed the “Go Fast” update for how it was designed to address complaints about speed and competitive intensity, made a number of big changes to how powerful certain firearms were and how effectively and frequently the game’s signature brand of sci-fi superpowers could be wielded, among other crucial gameplay changes.

But the end result is a similar level of frustration from players who feel Bungie isn’t going far...

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